“When you say “no,” and you mean “no,” and the other person, regardless of whether it’s in a situation where somebody wants to attack you or a situation where somebody wants to change your opinion…
When you say no, and the other person continues, you should think immediately — not “how do I make it nice, how do I make it better” — but immediately think why is this person trying to control me because “no” is a complete sentence.”
Important.